Website Standards & Policies

Welcome to Palabra Media. We are committed to providing transparent, secure, and client-focused services. This page outlines our key policies and practices to ensure clarity and trust in our business relationships.

✅ Our Services

Palabra Media is a full-service digital marketing agency dedicated to driving measurable results and fostering brand growth. Our services include:

  • Digital Marketing Services:
    • Web Development
    • Search Engine Optimization (SEO)
    • Advertising Services
    • Reputation Management
  • Content Services:
    • Content Strategy
    • Professional Copywriting
    • Social Media Management and Content Creation
    • Video Production

Each service is tailored to meet the unique needs of our clients, ensuring effective strategies and impactful results.

💱 Currency Information

All service fees are quoted and billed in U.S. Dollars (USD). Please ensure that payments are made accordingly to avoid any discrepancies.

📞 Contact Information

We value open communication and are here to assist you. You can reach us through:

Our team is available during standard business hours to address your inquiries and support your needs.

📦 Fulfillment Policies

As a provider of digital marketing services, our fulfillment policies are as follows:

  • Service Delivery: Upon agreement, we will outline the scope, timeline, and deliverables for your project. Our team will work diligently to meet these deadlines and keep you informed throughout the process.
  • Revisions: We offer a specified number of revisions to ensure the final deliverables align with your expectations. Additional revisions may be subject to extra charges, as detailed in our service agreement.
  • Refund Policy: Due to the customized nature of our services, refunds are not typically provided once work has commenced. However, if you are dissatisfied, please contact us to discuss potential resolutions.
  • Cancellation Policy: If you wish to cancel a project before completion, please notify us as soon as possible. Cancellation terms, including any fees for work completed up to that point, will be outlined in our service agreement.

⚖️ Legal and Export Restrictions

Our services comply with all applicable U.S. laws and regulations. We do not engage in projects that violate legal or ethical standards. Clients are responsible for ensuring that their content and business practices adhere to relevant laws and regulations.

🔐 Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to maintaining the confidentiality and security of your data.

🎁 Promotions & Discounts

From time to time, we may offer promotions or discounts on our services. The specific terms and conditions of each promotion will be clearly communicated at the time of the offer. Please review these terms carefully to understand any eligibility requirements or limitations.

🔒 Payment Security

We prioritize the security of your payment information. All payments are processed through Stripe, a trusted third-party payment processor that is fully PCI-DSS compliant.

We do not store any sensitive payment details on our servers. Stripe uses encryption and secure protocols to ensure your payment data is handled safely.

To learn more, visit Stripe’s Security Documentation.
If you have any questions regarding payment processing, feel free to contact us.

💳 Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • ACH Transfers
  • PayPal (details available upon request)

📋 Compliance with Card Network Policies

We adhere to the rules and regulations set forth by major credit card networks. For detailed information, please refer to the respective guidelines: