Update

How to Tell Your Small Business Story With Video and AI | Lessons from Mexicana Emprende Phoenix

On October 8th, Palabra Media had the honor of leading an interactive workshop for small businesses at the Third Convention of the Fundación Mexicana Emprende Phoenix. The event took place at the National Bank of Arizona conference center, at the invitation of the Consulate of Mexico in Phoenix.

An interactive workshop on digital marketing, AI and video for 120+ local entrepreneurs

On October 8th, Palabra Media had the honor of leading an interactive workshop for small businesses at the Third Convention of the Fundación Mexicana Emprende Phoenix. The event took place at the National Bank of Arizona conference center, at the invitation of the Consulate of Mexico in Phoenix.

Our Hispanic Marketing Director, Karlioppy Peralta, and I led an interactive workshop for more than 120 local entrepreneurs during a morning built around learning, connection and practical tools for growth.

Third Mexicana Emprende Phoenix Convention

Mexicana Emprende brings together entrepreneurs who are building businesses in our community, and the Phoenix convention is a space where they can learn from experts, meet peers and find new resources. Being invited by the Consulate of Mexico in Phoenix to lead a hands-on session for these business owners was a privilege, and a reminder of how much opportunity exists when the community invests in its own business owners.

For Palabra Media, a full-service multicultural marketing agency, supporting entrepreneurs is part of the work. The people in that room are the small and growing businesses that shape local economies, and they need marketing that speaks to their customers in the right language and on the right platforms.

What we shared

Our interactive workshop for small businesses, titled “AI on Your Business’s Social Media,” had one clear message: you can create professional-looking content with the phone in your pocket and AI as a helper. Here are the main ideas we shared.

You don’t need a studio or a big budget

You don’t need a professional camera, a studio, expensive equipment or a professional editor. What you do need are good ideas, authentic content, AI working in your favor, and a way to show your business’s personality.

Authenticity first, AI as support

Today, customers prefer real, authentic content, and videos shot on a phone can perform very well. Reels and TikToks continue to dominate social media, making it important for businesses to stay up to date. With professional video production services, brands can create engaging content while maintaining an authentic voice. Our takeaway: real connections matter more than perfect, AI-generated content. AI should be used as a support tool, not a replacement for your brand’s unique story.

We also covered common content creation mistakes, such as waiting until the last minute to create content, taking photos only when it is time to promote, failing to document daily activities and losing authentic moments, and overusing AI. The key tip is to start recording consistently, even if you don’t plan to use the footage right away. This helps build a library of authentic content that can support your future marketing campaigns and video production efforts.

What to film

Record short clips of 20 to 30 seconds, with captions that have a hook. Good subjects include:

  • Your business inside and out: the entrance, the sign, customers walking in, the atmosphere and your workspace
  • Your products or services: close-ups, preparation, before and after, packing orders, service in action
  • Your team: smiles, customer care, natural conversations and your business culture

People connect with people, not just products. The question to ask yourself: what makes your business unique visually?

Every industry has its own ideas:

  • Restaurants: food preparation, steam and movement, customers enjoying their meals, servers and close-ups of dishes
  • Retail: customers shopping, product details, packing purchases, the store’s decor and ambiance
  • Service businesses: before and after, the team at work, results, tools in action, customer reactions and testimonials
  •  Artists and makers: the creative process, your hands at work, materials, packing orders and your creative space

Shoot better with your phone

A few simple habits make a big difference: clean your camera lens, use natural light, record vertically, keep the phone steady, move slowly, and shoot more than you think you need. Vertical matters because most people watch content on their phones, and platforms like Instagram Reels, TikTok, Facebook Reels and Stories are built for it.

Lighting changes everything. Use windows and natural light, avoid very dark places and strong light behind people, and record during the day when possible. Avoid shaky videos, talking while recording, background noise, dark footage, excessive digital zoom and clips that are too short.

Marketing is storytelling

Don’t just sell products. Tell people who you are, why you started, what inspires you and what makes your business special. Stories create connections. People want real businesses, real people and real stories: you don’t need to look “corporate,” you need to look authentic, human, approachable and trustworthy. Use AI to help write captions and hooks, and keep using Reels, behind-the-scenes content and hashtags, and post consistently.

Edit and publish with confidence

Before editing, make sure you have vertical video, good lighting, steady shots, different angles, people and products or services on screen, and at least 1080p quality. For editing, free tools like Instagram Edits, TikTok, CapCut and Canva are enough, though some features require a paid membership. One useful note: Reels on Facebook and Instagram should run under 3 minutes to be shown to people who don’t follow you yet.

Before you hit publish, run through this checklist:

  • Is the video clear and the audio understandable?
  • Do the colors match my brand, and did we check the spelling?
  • Did I include my logo and a call to action?
  • Do I have permission from the people who appear?
  • How long is the video, and which platform will I post on first?
  • And remember: it’s not about recording everything, it’s about recording what you need to tell a good story.

A morning of learning and connection

The best part of any convention is the conversation that happens in the room. Meeting entrepreneurs, hearing about their businesses and exchanging ideas was just as valuable as the workshop itself. Thank you to everyone who joined us, to the Fundación Mexicana Emprende Phoenix for the trust, and to the Consulate of Mexico in Phoenix for the invitation.

Let’s grow your business together

If you are an entrepreneur ready to take your marketing to the next level or a brand looking to connect with the Hispanic community in Arizona, Palabra Media, a trusted digital marketing agency in Phoenix, AZ, would love to hear from you. Our team is ready to help your business grow through strategic, culturally focused marketing solutions. Visit palabramedia.com to learn more about our services.

Tags: #PalabraMedia #HispanicMarketing #Entrepreneurship #AI #Phoenix #MexicanaEmprende

Share this article

Explore more blogs and articles

Palabra Media Wins Three AZIMA TIM Awards, Celebrating the Client Work Behind Our Growth

Thursday, October 22, was a special night for Palabra Media. Our team took home three honors at the 2026 AZIMA TIM Awards in Tempe, recognizing our work in nonprofit website design, video storytelling, and agency leadership.

Why Representation in Tech Matters to All of Us

On October 1, I had the opportunity to deliver the opening remarks at Latinas in Tech Arizona's Comunidad Con Café: Brewing Our Future at Fair Trade Café in Phoenix. I brought more than 10 years of experience leading marketing teams in the technology industry into that conversation. I also brought a question that stayed with me throughout those years: Why were there so few people who looked like us in the rooms where decisions were being made?
Palabra Media team at the DATOS 2026 event in Phoenix, Arizona

Palabra Media Featured in DATOS 2026: Arizona’s Future Runs Through Its Latino Workforce

For 30 years, the Arizona Hispanic Chamber of Commerce’s DATOS: The State of Arizona’s Hispanic Market report has helped business and community leaders understand the people, businesses and trends shaping our state. It brings together research on Latino demographics, consumer spending, education, entrepreneurship and other forces influencing Arizona’s economy.
cta-left
cta right

Join the Palabra List

Get fresh insights, strategies, and cultural marketing tips delivered straight to your inbox. No fluff — just meaningful palabras that help you grow.